Extended Warranty Terms & Conditions

LivePure, LLC makes the following extended warranty to the original residential user or consumer purchaser of the Bali Air Purifier or UV Vacuum. The extended warranty, depending on which one is purchased, will provide coverage for an additional 1, 2 or 3 years from date of purchase. This extended warranty will be in additional to the original warranty included with the purchase of the product. The extended warranty will cover if the motor fails when operated and maintained according to instructions attached to or furnished with the product. LivePure, LLC will repair or, at our option, replace your air purifier or vacuum with an identical or comparable air purifier or vacuum. This warranty does not cover pre-filters or HEPA filters. Failure to clean and/or maintain the air purifier or vacuum, including replacing filters when necessary, will invalidate this warranty.

This warranty excludes and does not cover defects, malfunctions or failures of the product which were caused by repairs by persons not authorized by us, use of parts or accessories not authorized by us, mishandling, modification, or damage to the product while in your possession, or unreasonable use, including failure to provide reasonable and necessary maintenance. This warranty does not cover Air Purifiers or vacuums used in commercial applications. There are no express or implied warranties as to commercial purchasers or users. To obtain service, contact LivePure Customer Service at 888-855-5426.

You will be responsible for insurance and freight or other transportation to our factory service center. We will return the product freight prepaid. The air purifier should be properly packaged to avoid damage in transit since we will not be responsible for any such damage. Proof of purchase is required when requesting warranty service. The purchaser must present sales receipt or other document that establishes proof of purchase.

IN NO EVENT SHALL LIVEPURE,LLC. BE LIABLE FOR DIRECT, INDIRECT, SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES IN EXCESS OF THE PURCHSE PRICE OF THE PRODUCT. YOUR SOLE REMEDY WILL BE REPAIR OR REPLACEMENT AS PROVIDED ABOVE. SOME AMERICAN STATES AND CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. SOME AMERICAN STATES AND CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INDIRECT SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. SOME AMERICAN STATES AND CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR INVALIDITY OF EXPRESS OR IMPLIED WARRANTIES IF THE USER CEASES TO OWN THE AIR PURIFIER, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.